The economic impact of communication in the care of patients

Main Article Content

Adrian Zechser
Margarete Schweizerhof

Keywords

Communication, health, patient-caretaker constellation, economic impact of communication

Abstract

This article deals with the communication between patients and nurses or physicians and their effects on the healing process. In particular, the economic aspect of reducing recovery costs through a targeted communication process between patient and caretaker is addressed. The focus of this article is therefore on the following two questions: "What does the phenomenon of communication in the patient – caretaker constellation consist of?" and "What influence do the economic determinants of communication have on human health? "
In order to answer these questions, the method of qualitative content analysis according to Kuckartz and Gläser is used. The article shows the extent to which targeted and positive communication between patient and caretaker arises and how this communication can reduce the economic costs of the recovery process.

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